Acceptance of Terms
By using our website and making a purchase, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or make a purchase.
Products
All bracelets sold on ZShopNow.com are handmade. Due to the nature of handcrafted items, slight variations in color, size, and design may occur. These variations are not considered defects but rather unique characteristics of handmade products.
Pricing and Payment
Pricing and Payment All prices are listed in AED and are subject to change without notice. Payment is due at the time of purchase. We accept the following payment methods:
a) Cash on Delivery (COD): Available for select locations. Additional fees may apply.
b) PayPal: Secure online payments through your PayPal account or with a credit/debit card via PayPal.
c) Tabby: The installment payment option is available for eligible purchases. Terms and conditions apply as per Tabby’s policies.
By choosing a payment method, you agree to comply with its respective terms and conditions. For Cash on Delivery, please ensure someone is available to receive and pay for the package upon delivery. For PayPal and Tabby, please review their specific user agreements before proceeding with the payment.
Shipping
Shipping We currently ship only within the United Arab Emirates (UAE). Shipping costs are calculated at checkout based on the delivery location within the UAE.
Order Processing: Please allow 2-3 working days for processing your order. This time is needed to handcraft and package your bracelet(s) carefully.
Delivery Time: Once your order is processed and shipped, the estimated delivery time is 2 working days within the UAE.
Total Estimated Time: From the moment you place your order to delivery, you can expect your handmade bracelet(s) to arrive within 4-5 working days.
Please note:
- Working days are considered Monday through Friday in the UAE.
- Delivery times may be affected during public holidays or unforeseen circumstances.
- We will provide you with a tracking number once your order is shipped.
If you have any questions about the status of your order or shipping, please contact our customer service team at contact@zshopnow.com.
Returns and Exchanges
We accept returns and exchanges within 14 days of receipt. Items must be unworn, in original condition, and with all tags attached. Customers are responsible for return shipping costs unless the item is defective.
Cancellations
Orders can be canceled within 24 hours of placement. After this time, cancellations are subject to a 10% processing fee.
Privacy Policy
We respect your privacy. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.
Intellectual Property
All content on ZShopNow.com, including images, designs, and text, is the property of ZShopNow and protected by copyright laws.
Limitation of Liability
ZShopNow.com shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from the use of our products or website.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of UAE.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at contact@zshopnow.com.
By proceeding with your purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.